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Economy, environmental and social are three fundamentals of sustainable development. This report will mainly focus on the environmental issues. The report indicates that there are four primary sustainability issues in the most lodging facilities and concludes that Hilltop’s Worldwide created flexible approaches to apply on the issues and its sustainable performances are very impressive. The report also provides some recommendations for the other organizations.
Content Page Executive Summary- –2 Introduction– Company-Hilton Worldwide—- -?4 Lights– –5 Energy-? –6 waste- -?7 Reference- INTRODUCTION Sustainable hospitality can be defined as “In order to meet presents needs while protecting and enhancing opportunities for future guests, hoteliers and stakeholders, companies in hotel industry manage the resources to maximize the benefits of economic, social and environmental” (Loran’s 2014) Human actions are influencing the earth’s ecosystem all the time and the bad results can be seen easily.
Hospitality industry is the main reason for it as it is one of the biggest industry in the world. The boom of hospitality and tourism has led to increasing number of jobs and good economy in the countries and it means the industry also has impacts on environmental and society. Therefore he hospitality is facing some issues, challenges and trends in the future. All the sectors in hotel industry contributed the most negative influence on the environment, for examples, pollution, waste, greenhouse gases and all the environmental hazards.
Another issue is about the society, for example, the supply chain, the local community, the workplace and the customers. (Sloan, Elegant and Chem. 2013, 22) COMPANY-HILTON WORLDWIDE Hilton is one Of the largest hotel organizations in the world and the company received benefits by doing efficient things. For examples, water, food, energy saving and dispose the wastes. Hilltop’s mission is about “living sustainable” which is also the primary goal. In order to reduce the carbon emission, consumption of energy and the output of waste, they set up some sustainability goals.
The outcome is great, which they achieved the goals by 20 percent at the end Of 2013. (Overview 2014) The primary sustainability issue for Hilton is that the range of properties is very large. For instance, the resorts which have the only one ecosystems in the world and the hotels which have more than 1 000 rooms in the big cities in the world. Hilton is a big part of hospitality industry as they have more than 000 hotels in 90 countries, therefore Hilton creates a flexible sustainability strategy to deal with a wide range of factors. Overview 2014) Sustainability was raised as the standard of Hilltop’s performance and brand, which is the same level of its quality, service and revenue. Hilton created Lights which is their own system to apply on measuring, analyzing and reporting about sustainability. (Overview 2014) There a numbers of stakeholders are working on the sustainability approach, such as the supply management group, engineering and operations teams and hundreds of thousands of team members. They did a great performance that designed to improve the efficiency and effectiveness on the different level projects at the local, national and regional. Overview 2014) Estimated utility cost Savings 2009-2012* CSS Dollar Amounts Shown in Millions *Results for 2,263 Hilton Worldwide properties using Lights (estimated savings adjusted for weather and occupancy against the 2008 baseline). Results are third-party audited and approved (The image of Estimated Utility cost savings 2009-2012, 2014) Lights”‘ Hilton has plenty of subsidiary companies in the world, therefore the many set up the assessment and revised method in order to make sure the subsidiary companies follow the strategy and achieve the goals.
Every property is required to follow Lightweight which is the main measurement of Hilton to calculate the sustainability performances. The Lights can assess many factors of Hilton, such as energy, water, waste, carbon etc. “Meeting Calculator” is the tool that Hilton use to calculate the savings and efficiency of energy and water, and it also can help the sales department to estimate the impacts of events or meetings at the Hilltop’s properties. Besides these eaters, the Lights can also make every properties of Hilton to share and communicate the solutions.
Hilton and its properties around world have a strong relationship with charity, therefore Lights helps with tracking the donations. Hilton Worldwide University provided many classes for team members to get more knowledge about sustainability. There were more than 8000 team members have been trained since courses started. Hilton also provided information for the sales teams to use “meeting calculator” properly. ISO 9001 and ISO 14001 are standards for organizations to follow and implement the policies.
Hilton received the certificate of ISO 9001 and ISO 14001 for quality and environmental management systems, and the third- party assessor, DAKAR Certification will keep assessing the sustainability performance of Hilton in the future. (Lights 2014) Energy Energy is one of the important issue in every department in a hotel. For instance, the air conditioning and the lighting can be directly impact on guests. Hilton is interested in finding ways to reduce the consumption of energy, as it is one of the most expenses for a hotel. “In the U. S. , we purchased more than 450 million kilowatt hours of green power through
December 31, 2012. These purchases were enough to meet 94 percent of the annual electricity use in our owned hotels in the United States. ” The consequence of purchasing the green power is that Hilton avoided about 80 million tons of carbon dioxide, which equals to emissions from 43000 cars. Furthermore, Hilton Worldwide was named as one of the four Green Power Partners of the Year in 2012. The other energy reduction strategy is cooperating with Royal Phillips Electronics and South Africa utility company Eskimo and change the traditional lighting to more than 1 7000 Leeds in Hilltop’s tools in South Africa.
They expand more than 75 percent hotels in Middle East and Africa in 2012. Hilton avoided about 20 million kilowatt hours every year, which was equivalent 20000 tons of carbon dioxide emissions. (Energy 2014) Water Lights is the main tool for Hilton to measure the usage and performance of water management. Furthermore, Hilton is committed to find opportunities for hotels to create new technologies that can help to achieve the goals. The supplier of Hilton developed some new technologies for laundering, which reduced about 40 percent of the water usage, 43 percent of energy and extend the life of linen about 40 percent.
Hilton also found different materials of towels that is lighter and last longer, which also means saving more. “Many of our hotels have invested significant effort to engage Team Members in reducing water use. Installation of water restriction and displacement devices has been a common practice for hotels in recent years. In addition, a number of properties are implementing innovative solutions for water reuse such as rain capture and other water-efficient technologies such as smart irrigation. ” (Water 2014) Waste
Hilton corporate with Waste Management Sustainability Services (WHIMS) in North America and Puerco Rice. WHIMS started transporting the waste of Hilton Worldwide properties in 201 3, and they helped to introduce the strategies for food waste, corrections for recycling the cardboard, plastics, glass and lights over the years. Newspapers is another kind of wastes in a hotel. Hilton developed a partnership with LISA Today to provide guest free digital edition of newspapers while they are staying in any Hilton Worldwide hotels. (Waste 2014) The Global Soap Project (SSP) and Asian Affiliate Soap
Cycling collected soaps from Hilton Worldwide properties and remake them to new soaps for those people who are at risks of hygiene-related disease. Hilton Worldwide invested about $1. 3 million to the Global Soap Project. Hilton also started a partnership with Godhood to donate the used and remainder goods to those people and organizations who need. “Using Lights, each hotel can enter goods available for donation into a tracking system that links to Godhood’s online product donation marketplace where more than 37000 charities have the opportunity to claim items as needed . Hilton Worldwide Commit to Reposes Waste Across 90 Countries, 201 3) Conclusion In conclusion, Hilton Worldwide is a global lodging organizations with more than 3900 hotels and 300000 team members in 90 countries, and it is the first major multi-brand hospitality company to make sustainability as a brand standard. All of the properties of Hilton Worldwide are committed to measure and improve the sustainability performance. The primary value of sustainable programs and strategies is cost savings for the stakeholders and reduced the environmental impact for the communities. Recommendation
